ORDER ONLINE
LOCATION
16476 Beach Blvd.
Westminster, CA 92683
T: 714.274-9968 E: info@smallcakesoc.com
HOURS
Mon - Thurs: 11AM-6:30PM
Fri - Sun: 11AM–7:00PM
JOin the team
WE ARE CURRENTLY NOT ACCEPTING ANY MORE APPLICANTS
HEAD BAKER
ASSISTANT BAKER
CASHIER
PLEASE CONTACT INFO@SMALLCAKESOC.COM FOR MORE INFORMATION
Pre-Order Policy
Custom Cakes
Simple Designs - 3-5 Business Days Advance Order
Complex Design (fondant design, edible images, etc)- 5-10 Business Days in Advance Order
Exceptions are possible depending on the design, please contact us for more information.
Rushed/Last Minute Orders (1-4) Business Days required Full Payment Upfront. All other orders require a 50% downpayment.
Custom Cupcakes (Regular, Jumbo, and Mini)
Simple Design; 2-3 Business Days Advance Order
Complex Design (fondant design, edible image, etc) - 3-5 Business Days in Advance Order
Exceptions are possible depending on the design, please contact us for more information.
Rushed/Last Minute Orders (1-4) Business Days required Full Payment Upfront. All other orders require a 50% downpayment.
Signature and Speciality Cupcake Pre-Orders
Large Orders 3+ (36 or more) Dozen - 1 Business Day in Advance Order
Orders of 2 dozen or less can be pre-ordered without any Advance Order
Orders require a 50% downpayment.
cancellation and return policy
Cancellation
Custom Cakes or Custom Cupcakes
100% refunds will only be provided if the order is canceled 96 hours (4 days) before the scheduled pick-up date.
No other refunds will be provided after the minimum cancellation period.
Signature / Speciality Cupcake Pre-Orders
100% refunds will only be provided if the order is canceled 48 hours (2 days) before the scheduled pick-up date - Cupcakes Orders that are 3 dozen (36) or more.
100% refunds will be provided if the order is canceled 24 hours (1 day) before the scheduled pick-up date. - Cupcakes Orders that are 2 dozen (24) or less.
No other refunds will be provided after the minimum cancellation period.
Return Policy
No returns are accepted. Once the customer has accepted the order and picked up the order, no returns are allowed. Any damages to the order due to incorrect delivery and handling are no longer the store’s responsibility once the order has been picked up.
Handling and STorage
Handling
Hold the box from the bottom when transporting the items from one place to another. Holding the box from the side or from the top may result in damaging the items.
When transporting the order via a vehicle, place the item in front of the seats and NOT on the seat. The order may be placed in the back of the trunk if it is tightly packed in order to prevent it from moving.
Storage
Must store in a ~72 F degree temperature at all times and away from the sun.
To maintain freshness for an extra 2-3 days, keep items in a sealed box and in the fridge.